When women of color get asked to do office housework
Photo credit: Jovelle Tamayo, Image credit: Jasmine Barta

When women of color get asked to do office housework

Welcome to Inclusion Is Leadership, a biweekly infusion of insights, research, and guidance to create inclusive workplaces. Created by Ruchika Tulshyan, inclusive leadership advisor, founder of Candour and author of Inclusion On Purpose, MIT Press 2022.

You’re in an all-day strategy session with your team. It’s coming up on the lunch hour. Without fail, all the heads in the room swivel towards you, the only woman of color present. 

Their expectation is clear: obviously, you’ll be ordering everyone’s lunch. 

Every woman of color I know has stories like this. Whether it’s arranging food and beverages, taking notes, or coordinating meeting times, women of color are disproportionately expected to shoulder “office housework.” 

No wonder so many of us have no interest in returning to the office! 

Office Housework Rarely Gets a Raise

And it’s not just anecdotal. Research has shown that women and people of color often end up with worse assignments than their white male counterparts. In their article about the research, Joan C. Williams and Marina Multhaup define these “worse assignments” as: 

  1. administrative work like the examples above, 
  2. important but undervalued work, like keeping track of contracts, and 
  3. work that isn’t tied to revenue goals. 

In other words, tasks that are far less likely to result in promotion. 

While I certainly cannot speak for all women of color, I feel confident that we share these experiences: situations where (white) male coworkers blithely assume that it’s a woman of color’s duty to do less-important work around the office.

Not only is it harmful, it’s straight-up ridiculous! One woman told me: “I’m often asked to shut the door in a meeting, even if I’m sitting far away from the door.” (Emphasis mine.)

Research shows that white women face challenges to advancement in every industry. However, the statistics for women of color reveal that we face the worst game of jeopardy: double jeopardy. We experience bias related to both our gender and our race.

Two Unappealing Options

Sure, shutting the door or ordering lunch won’t derail your day. But do these tasks repeatedly and the time adds up. Even more harmful? Office housework negatively reinforces the power dynamics that place – and keep – women of color in lower positions. 

So we’re faced with two unappealing options: do the tasks and risk being expected to always do them, or say no and risk being penalized.

A manager at a technology company I spoke to put it plainly. “As a visibly Black woman in the workplace, I am often caught in a double-bind where if I don’t accept the office housework, I’m considered an ‘Angry Black’ woman.”

What’s the solution?

Let’s be clear: the culture of these organizations must change so people in power don’t target women of color with these requests. 

Inclusion is leadership, and we must continue pushing our leaders to see it and practice it. But that takes time, and waiting for change doesn’t help you right now. 

I always hesitate to put the onus on individuals to fix the problem. Systemic racism and sexism are not your fault, so why should you be in charge of solutions? 

But I want to offer tips to help women of color who find themselves in these situations. If these tips can help you say no to office housework and yes to that stretch assignment that will earn you a promotion? Then we all win.

So next week I’m sharing a roundup of advice from successful women of color on how to turn down these office housework requests without being penalized. Subscribers to the private version of Inclusion is Leadership will get exclusive access, and you can subscribe here

In the meantime, I would love to hear from you. How do you cope with being assigned office housework — especially in the era of remote work? Got any handy scripts or comebacks or communication tips? Let me know in the comments — I’m excited to learn from you!

V X.

Talent & People Partner | SHRM-SCP

2mo

It is so astonishing this happens. A woman's rank, title, or seniority matters very little. You could be SVP of your dept. If you're the only woman of color in the room, you'll be asked to do the admin/cleanup/meeting notes/scheduling. I don't think people are doing it consciously, but when it happens--like not just once, but every time there's a meeting--I am floored 😶 😶

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Wendy Palmer

Top-performing sales executive with extensive experience across diverse range of industries such as financial, wireless, security / risk, and property management.

2y

Imagine being a professional that was hired for your experience as a Funeral Director and an Insurance Agent, taking on a role in a company where no one of color has ever tread. Not only was my person on magnification and critiqued but a constant distaste for my success on the role, made me wonder. Working as an Advance Funeral Planner is an honor only for those with my credentials and not found prevalently. I was lost with the fact that I was not appreciated for my 80% close rate but for not answering the phones or cleaning an area in the Funeral Home. Let me explain, am a Funeral Director, hired to represent the FH but by no way received compensation from the FH. I only made what I earned, there was a problem with my success. I no longer feel the need to do extra work to fulfill my role as the "one who you allowed to work here" but do my role with excellence.

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Alessandra Zielinski

Independent Consultant, Educator, and Executive Coach

2y

I so appreciate the sentence stems you've added to give folks some specifics to brainstorm when figuring out what might work in their office / team context. I also think McKeown's book "Essentialism" offers several helpful strategies for saying no.

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This is a great point of view about office housework. I wonder if the approach differs based on age and or employee status. I recall as an administrative assistant, these tasks were expected. I accommodated and cared for VPs along with other assistants. But outside of that role, I don't recall being asked nor do I recall ever feeling compelled to volunteer for such activities. I think it definitely resulted based upon my mindset. I wonder what is other WOC employee's mindsets in this approach and why? In consideration of that output, it would guide the solution. And just to be clear, I agree, it will rest upon the changing of the culture of the organization. But knowing the thoughts of the WOC mindset and approach will like to lead to the core of the cause. Looking forward to the next post!

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Neerja Kushwaha

Building Delightful Experiences @ Deloitte Digital

2y

Great Article Ruchika! Other core responsibilities include taking notes, arranging refreshments, and compiling executive readouts. (Cuz you took the notes duh)

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