PRIVACY POLICY TOUCHUP STOCKHOLM AB
general information
We are TouchUp Sthlm AB, with company registration number 559083-9451 and registered address at c/o Tobias Wallin, Lettströms väg 10, 192 76 Sollentuna (“TouchUp” “we” or “us”). This document contains a policy statement regarding our collection, use and processing of personal data (“Privacy Policy”).
We have created an online booking system (“Reservation System”) which makes it possible for individuals to make various appointments with our customers (“Customers”).
This Privacy Policy is applicable when:
you visit our websites touchupbooking.com and/or touchup.se (including mobile versions) (“Website”) and/or
you make reservation with a Customer in our Reservation System.
All definitions in this Privacy Policy shall be interpreted in accordance with applicable data protection laws which refers to the Swedish Personal Data Act (1998:204), which implements the EU directive 95/46/EC, and the General Data Protection Regulation (Regulation no. 2016/679) and the Directive on Privacy and Electronic Communications (Directive 2002/58/EC), as well as the national implementations and related national legislation.
Processed DATA
We will process the following personal data:
Personal data
Visit to Website
information about your use of the Website
content that you choose to provide us with on the Website, such as information you provide when completing forms
technical data, which may include the URL you are redirected to the Website from, your IP address, unique device ID, network and computer performance, browser type, language and identifying information and operating system
Creating Reservation
first name
last name
email address
telephone
physical address
reservation details (place, time etc.)
allergies
other specific data as may be required based on the nature of the Customer’s business
PURPOSE OF PROCESSING
When we process your personal data to create a reservation, we act as data processor to Customer. In those cases, Customer, as data controller, is ultimately responsible in relation to you for the purposes of the data collection and processing. When we process your personal data to create and manage your account with us or when you visit our Website, we are data controller.
We will process the personal data listed above for the following purposes:
Purpose
Visit to Website
To monitor how our Website is performing, how it’s used by visitors and find ways to improve it
Creating Reservation
To provide our Reservation System to Customers so that they can fulfil your agreement with them and keep track of their reservations in a structured way and to make it easier for you the next time you make a reservation with Customer.
To confirm your reservation through email and/or SMS.
To keep the Customer informed on your allergies when preparing and serving food (where applicable).
LEGAL GROUND
Consent. When you make a reservation in our Reservation System, we ask for your consent to process your personal data as set out in this Privacy Policy.
Fulfilment of contract. We process your personal data to be able to provide our services to Customer so that they in turn can fulfil their agreement with you.
Legitimate interest of Customer. The processing of your personal data for creating reservations is also based on the legitimate interest of our Customer to enable you to easily make reservations and to enable Customer to manage reservations in a structured way.
Legitimate interest of TouchUp. The processing connected to your visit to our Website is based on our legitimate interest of developing and improving the Website and the processing connected to your reservation is based on our legitimate interest of providing a convenient booking service to you, so that more Customers want to use our Reservation System.
DISCLOSURE OF PERSONAL DATA
We may share and disclose your personal data to a third party as needed to provide our services, and to the Customer you make the reservation with to be able to fulfil your reservation.
The service providers are:
Service provider
Purpose
Location of processing
Stripe, Inc.
Collect payment from you.
Please note that we cannot access your payment details and the payment provider is responsible for its collection and processing of your personal data in connection with the payment.
Sweden
46elks AB
Sending confirmation SMS to you
Sweden
Wildbit, LLC
Sending confirmation email to you
US. Certified under privacy shield. https://www.privacyshield.gov/participant?id=a2zt00000004EKYAA2&status=Active
Google, LLC
Analytics of website use
US. Certified under privacy shield. https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Your information may be transferred outside the EU/EEA as some of our service providers are located outside EU/EEA, but only to a country deemed adequate by the European Commission or if we have a transfer mechanism in place in accordance with the legislation of the European Union. Please contact us for further information regarding such transfer.
When using the Website or Reservation System you may be directed to other websites where we can’t control what personal data is collected. This includes social media sites and our Customer’s own websites. The privacy policy of the other website will govern the personal data obtained from you on that Website.
RESPONDING TO LEGAL REQUESTS AND PREVENTING HARM
We may access, preserve and share your personal data in response to a legal request (like a search warrant, court order or a subpoena or similar), or when necessary to detect, prevent and address fraud and other illegal activity, to protect ourselves, you and other users, including as part of investigations.
COOKIES, PIXELS AND OTHER SYSTEM TECHNOLOGIES
We use Cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies allow us to understand who has seen which pages, and to determine the most popular areas of our Website. We may also use cookies to store visitors’ preferences, and to record session information, such as length of visit. Cookies help us to make our Website more user friendly.
The table below explains the cookies we use and why.
Cookie
Name
Purpose
More information
TouchUp cookie
[customername].touchupbooking.com
Collecting data about your booking with a Customer
Google analytics
_utma _utmb _utmc _utmz
These cookies are used to collect information about how visitors use our Website. We use the information to compile reports and to help us improve the site. The cookies collect information about the number of visitors to the site, where visitors have come to the site from and the pages they visited.
http://www.google.com/policies/privacy/
You can clear cookies, prevent cookies, delete cookies and enable cookies as you please in your browser. Please review your browser settings to ensure that your preferences are reflected. Note that if you disable cookies, may not be able to use the full functionality of the Website and the Reservation System.
Our Website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
RETENTION
We store your personal data as long as necessary in order to fulfil the purposes for which it was collected according to this Privacy Policy or as long as we have legal grounds to do so. We may also keep anonymous versions of your data and process it for statistical purposes indefinitely as it will no longer constitute personal data.
CHILDREN
The Services are not directed to persons under the age of 13. If you are a parent or guardian of a person under the age of 13 and you become aware of that the child has provided personal data to us without your consent, please contact [email address] to exercise your access, rectification, erasure, limiting of processing and objection rights.
YOUR RIGHTS
You have an absolute right to object to the processing of your personal data for direct marketing. You also have the right to recall your prior given consent. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal, and we may continue processing your personal data based on other legal grounds, except for direct marketing.
You have the right to request access and further information concerning the processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs.
If the processing is based on the legal grounds consent or fulfilment of contract you have the right to data portability. Data portability means that you can receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transfer such data to another data controllers.
CONTACT information
To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact us at the following address: hello@touchupbooking.com or TouchUp Sthlm AB, c/o Tobias Wallin, Lettströms väg 10, 192 76 Sollentuna. In your letter/email please state your full name and email address. Note that you should sign the request to receive information of the processing of your personal data yourself.
If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Notice of changes to the Privacy Policy
If we make changes to this Privacy Policy we will notify you through or Website and in the Application. If your consent is required due to the changes, we will provide you additional prominent notice as appropriate under the circumstances and, ask for your consent in accordance with applicable law.
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