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The practice of internal communication inside 10 organizations

RESEARCH BRIEF SERIES

New & Final Edition

This final edition of our Research Brief series features ten in-house communication professionals from four industries: Pharmaceuticals, Retail, Telecommunications, Utilities & Energy. Each participant sheds light on the practice of internal communication in their own organization with an emphasis on five topics:

• Challenges and opportunities facing their communication team
• The intersection of internal and external communication
• Effective Internal Communication: mindsets, behaviours & practices
• How they help senior leaders understand the value of internal communication
• How they demonstrate the impact of internal communication on organizational goals to business leaders

Download The practice of IC | A Look Inside Organizations - Part 3. You can find the previous editions of the series here. 

FROM OUR INDUSTRY PARTNER | GOLD LEVEL

How To Measure Internal Communications

You’ve sent out the latest safety information, CEO video, and policy change. But how do you know if employees got the message? And what’s the risk of not knowing? Reaching every employee is one of the top concerns of communicators, yet many don’t know how if their communications were read and received. SocialChorus' recent report reveals that only 22% of communicators are actually confident that the metrics they choose to track are effective in improving their content. If you can’t measure success, you won’t know what’s working. And that’s a risk. Download our guide How to measure internal communications.

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About IC Kollectif

IC Kollectif is an award-winning global organization dedicated to the strategic management of internal communication as a business function. The independent nonprofit is based in Montreal and shares knowledge, insights, and research from around the world on the practice of IC with people in more than 165 countries. For more information on IC Kollectif, please see our website ickollectif.com.

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