Communication is essential to any relationship, including ours. That’s why we at Butterfly Kisses and Coppola Films always advise our couples to keep in touch. You see, although we’ve done this hundred of times before, it’s probably a first for you. You might have tons of questions in which case we’re here for you and will be happy to help with answers. If you contact us on Fridays-Sundays and we do not get back to you immediately, please do not think that we are ignoring you. We are probably out doing what we do best: Shooting. We will respond as soon as we get back to the office and check our messages. We’d like to reassure you that even though we’re dealing with hundreds of brides, each and every one of you is important to us. If you ever have any questions, do not hesitate for even a minute. Contact us. We make it our number one priority to try and get back to you as soon as possible. Engagement shoots should be booked by you. Once you are ready, shoot us an email, and we can book a date. We get 3-4 months of summer type weather so you can schedule your summer engagement shoot really anytime. Even a month’s notice is ok. If you are planning a fall shoot, however, it’s best to book that in August or earlier as we only have a 2-3 week window for capturing the beautiful fall colors. You want to make sure you get a spot. Wedding scheduling is better done closer to the wedding. If you have any questions before that, feel free to go ahead and reach us. We’ll be available at any point. Some brides need to know important things like what time they need to be ready for hair and makeup. A quick email to us will solve that so we can check the schedule quickly and let you know. We will give you a detailed outline just before the wedding. What’s the Best Way to Contact Us?
Emails are best! There are so many ways to contact us nowadays. You can reach us through Instagram, Facebook, text, WhatsApp, and of course, phone calls. If you contact us any other way other than email, and we don’t get back to you (although we try), it just means we got too busy shooting and didn’t see your message. If you email us, though, all the messages will be in one spot. We make it a priority to check our messages daily Monday-Thursday non-shooting days, so we will see it and get back to you within 24 hours. Emails don’t get lost, so make sure to give that a try if you don’t hear from us on the other platforms. |
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