So what?
Here’s why I believe values matter in the process of effective communication (and it’s rather simple, which is always good).
If you want to engage in effective communication with another person or another organization, you need to know two things and they need to be as accurate as possible:
What do you value?
Your behaviors are the only indicators of your core values to the rest of the world. Everything you do is an indicator of what you value and that information is going to be used by audiences to make decisions about you.
Therefore, if you find yourself contemplating what to communicate in a given scenario, just ask yourself, what do I value the most, and then make a decision that is 100% in accordance with that value.
Furthermore, express yourself in terms of your values, and it will help your audience understand your perspectives in a more effective manner.
What does your audience value?
If you know what your audience values you have the ability to easily frame your ideas in a manner that appeals to them. If someone values time, talk to them about how the solution will increase efficiency. If someone values their health, talk to them about how the solution will relieve stress. If someone values freedom, talk to them about how the solution will allow them to have more autonomy.
If you can frame your ideas in line with other’s values you’re giving them the chance to appreciate the message in a manner that is most compelling to them.