DECEMBER 2021 NEWSLETTER

DECEMBER 2021
NEWSLETTER
 

A warm thank you to all our customers!  We would like to wish you  SEASONS GREETINGS AND A HAPPY NEW YEAR from all of the Sparkle Restore team. If you would like to see anything particular in a newsletter please drop us a line.
 
We are a local family business and keeping it local feels more important than ever right now as does looking after our community.  Sparkle Restore has now moved to Nailsea and it has been a busy winter period!  This month Sparkle Restore  cleaned Nailsea Scout Hut for free as a charity community clean and a big thank you to Reece who offered his time for free - pictures further down.
 
As  we spend more time wrapped up warmly in our houses  we know how important it is to have a clear view out of your windows!  Don't forget as well as windows we also clean gutters, solar panels, upvc and conservatories. 
 
We pride ourselves on our quality, friendly, reliable service.  All our staff are DBS checked and we are fully insured for your peace of mind, have ID badges and uniform.  We also have dementia friendly, Covid-19 safety and eco friendly initiatives in place.
 
Changes we have made recently, in light of the increase in COVID transmission rate, is to temporarily suspend inside cleans.  We will be notifying all our customers as usual with our newsletters and facebook page when we revert back to inside cleaning. There are some changes in January to pricing so please read on to find out more and discover us in our santa hats!

Look out for our staff in their Santa hats this week bringing that much needed sparkle to homes with clean windows!  
 
Olly took some socially distanced pictures with Simon (left) and Reece (on the right) to bring a smile to your face and wish you the warmest greetings of the season!

ESSENTIAL ADJUSTMENT TO PRICES FROM JAN 22
 
Due to increases of the minimum wage for staff, which goes up by more than 10% in April, and inflation of our business running costs we are having to increase our prices from January by 10%. Therefore if your current price is £25  this will increase to £27.50 from January 2022.  We have not put our prices up since 2019 and we hope you will accept the need for this change and we apologise for the invconvenience.  As from Jan 2022 our minimum charge of £15 will have VAT added. 

A big thank you to The George, Backwell for enabling us to have our staff xmas breakfast as our treat for the end of the year.  Highly recommend the fabulous food!  Here we are left to right with Simon, Reece, Olly the Director and Sarah the other Director, we also have Hazel (part time) usually but she was at weston college that day.

HEALTH & SAFETY LEGISLATION IMPLEMENTATION FROM JAN 22
 
Our staff will only be able to access services to be cleaned using a ladder in situations where the ladder can be secured to a fixed permanent structure.  Also due to equality our staff will no longer access

by a ladder windows to be cleaned on a balcony.  This is because not all staff members are able to climb over bannisters safely from a ladder.  We will assess each property affected by this change and make adjustments to reduce prices if windows have to be missed. We apologise for any inconvenience caused by this but we must ensure health and safety and equality of our staff as a priority. 

WARM WELCOME TO SIMON
 
Simon joined the team in December 2021.
 
Originally from East London Simon had a previous career as an architects assistant. 
 
He has raised his family in Bristol and enjoys fishing, reading and football in his spare time.  Please say hello when you see Simon on the round.

CHARITY CLEAN
 
Sparkle Restore cleaned the gutters on the  Nailsea Scout for free to support their local community and a big thank you goes to Reece who worked with Olly free of charge when he found out it was for charity. 

Click here to MEET THE SPARKLE RESTORE TEAM!!

Mariposa Coaching founded by our Marketing Director, Sarah Clark, based on 21 years coaching experience, provides coaching from Nailsea and workplace training for a variety of different people and age groups in order to increase personal and professional wellbeing and development. 
 
Sarah is closed on the bank holidays but otherwise is running coaching sessions as normal.
 
Feel free to call Sarah for a chat about your coaching or training needs on 07811 740580.

Click here to find out more about Mariposa Coaching

Thank you for reading!  Really appreciate your custom, have a lovely week from the Sparkle Restore team!  If you wish you can leave us a review on google Sparkle Restore or facebook www.facebook.com/sparklerestore!