Hello from London! Back from our visit to the US and super excited to share wonderful news... hertelier has been featured by the Cornell University SC Johnson School of Business! Please CLICK HERE to read about the community YOU are helping to build for women in lodging! Thank you! Highlights of industry and business news from the last two weeks: - Mega deal––Hyatt agreed to buy Apple Leisure Group for 2.7 Billion: Taking a big bet on the continued strength of leisure travel, this deal, which is expected to close by the end of the year, will increase Hyatt's footprint in Europe by 60% and adds 100 new luxury resorts across Europe, Mexico, the Caribbean, and Central America.
- Uneven travel forecast: At the recent 2021 Hotel Data Conference, STR President Amanda Hite said business transient travel will end the year at 70% of what was seen in 2019, compared to leisure transient ending the year 17% higher than that year.
- COVID challenges: Local mandates for proof of vaccination being put into place in cities across America from New York to Los Angeles are yet another burden on front-line workers, who are required to enforce these rules and often met with unhappy and abusive customers according to the Wall Street Journal. In the New York Times, they analyzed the lasting impact of COVID and how it may change hotel services, particularly housekeeping offerings, forever.
- Last but not least, if following world news has you a bit despondent, you're not alone. Here are two articles full of helpful resources from NPR:
Here's what happened on hertelier: - Do you know any college women looking to get into hotel operations? We take a deep dive into the Hilton Summer Internship program, with the inside scoop from both Hilton's hiring manager, Mandy Luczak, and recent intern, Melissa Castro. Please share!
- Who has been your favorite boss and why? This week columnist Nancy Mendelson ruminates on "What Makes a Great Boss," which reminded me of an earlier post, "3 Behaviors to Avoid If You Want to Be a Great Leader."
- London readers, please join us at the Hotel360 conference, I'll be moderating a panel "Delivering the Five-Star Experience", Tuesday, the 28th of September from 12.00 - 12.30, plus there's a load of other great panels, networking, etc. and tickets are FREE!
Thank you again for your support–reading, liking, and sharing our stories of women rocking the hotel industry! If you have a friend or colleague that you think would enjoy hertelier please forward this email; anyone can sign up by clicking here or the button below. Bonus book tip: If you're looking for a fun, clever page-turner to close out summer, I loved The Plot by Jean Hanff Korelitz, a new thriller from the author behind The Undoing (a recent TV mini-series with Nicole Kidman and Hugh Grant). Let me know what you think! Have a great week, Emily |
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