Online Designs Reviews

46  Excellent
TrustScore 5 out of 5

4.8

In the Website designer category

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Rated 5 out of 5 stars

Super amiable and helpful for the entire web design process

Kat is so lovely to work with!! Nothing is too much trouble and she is super quick to action changes. Kat and Shaun are both knowledgeable and a fantastic team. Thank you!!

Date of experience: 27 March 2024

Reply from Online Designs

Thanks so much! It was such a lovely project to work on :)


Rated 5 out of 5 stars

A chore made pleasurable...

A big thumbs up to Kat & Shaun who helped us through the process of finally getting our website up and running. Kat was a pleasure to work with and kept me interested and even enthused throughout the process.
And the real cherry on the cake is that they nominated us as their Charity of the Year 2023 which meant that we tapped into all their expertise for free!
We are truly thankful to have met and worked with them.
Little Gransden Village Hall

Date of experience: 01 December 2023

Reply from Online Designs

Thanks for the lovely review Sue! We were very happy to create you a website and are pleased it's useful already. Looking forward to seeing what the next few years bring.


Rated 5 out of 5 stars

We loved working with Kat & Shaun and…

We loved working with Kat & Shaun and considering how we took so much time coming back to them with content and images, they never once made us feel pressured.
The great thing about using a local independent company, is simply you get more tailored, one-to-one help with people who really do care!
We would highly recommend their services and we continue to work closely with them.

Date of experience: 28 March 2023


Rated 5 out of 5 stars

Highly recommended - great to work with!

We have worked with Shaun and Kat for many years now, they helped redesign our Preschool website and have kept it running really well, not knowing much about websites meant it is so important to have someone you can trust - who also goes the extra mile to help. They monitor and make recommendations to keep it updated and running smoothly. Definitely recommend them and hope to work with them for many more years.

Date of experience: 03 February 2023

Reply from Online Designs

Thanks Cindy, that's a lovely review! :)


Rated 5 out of 5 stars

Incredible Company. 5*

Incredible company. Our website was built far beyond our expectations. Kat and Shaun are great, friendly, and always very prompt at dealing with our requests for updates etc. Couldn't be happier with the service we receive and on top of that, the prices are extremely reasonable! Matt @ Kensington Traders Limited

Date of experience: 18 January 2023

Reply from Online Designs

Thanks so much Matt! We love working with you all.


Rated 5 out of 5 stars

Creative and efficient website design and maintenance

Working with Kat and Shaun is a real pleasure.
I sought their help to make a new website to post my poems so that I could show them to friends, family and any other poetry geeks easily. They came up with some very cool ideas for the website design as well as setting up the technical side very cleverly to meet my needs. I have found them to be responsive whenever I have contacted them, quick to understand what I want, and efficient in implementing the work. The fact that they are just plain nice people as well is a bonus :-)

Date of experience: 23 February 2023

Reply from Online Designs

Thanks Mike, that's lovely! I've really enjoyed working with you this past year.


Rated 5 out of 5 stars

Great to work with - definitely recommend

We were drawn immediately to the friendly, helpful service from Kat and Shaun. They were very patient throughout our website revamp. They took the time to get to know our organisation so that they could offer lots of useful ideas and good advice. Service was always prompt and professional and we were delighted with the end product.

Date of experience: 01 December 2022


Rated 5 out of 5 stars

Brilliant company

I am just in the process of working with Kat and Shaun for the second time for a new website for a new business venture, and I couldn't recommend them more highly.

First, they're really lovely to work with.

Second, Kat will take your ideas about your business and branding and transform it into something much better, that elevates your business to another level.

Third, as boutique company, they're really quick to respond and truly know their stuff.

And finally, they deserve a medal for putting up with my endless stupid questions with patience and grace!

Date of experience: 25 January 2023

Reply from Online Designs

Thanks Kim, it was a super fun project!!


Rated 5 out of 5 stars

Highly Recommend

I came to Online Design for help with my website I had started to make for my new photography business. Kat was amazing, taking on board any of my ideas, concerns and helped me bring my website to life. She has always been at the end of an email if I've had a question or needed some kind of website advice, making the whole website part of the business a joy and breeze. Now I have a professional looking website. I can't recommend Kat and Shaun at Online Design enough, they have truly turned my website around and I have loved working with them every step of the way. :)

Date of experience: 18 June 2022

Reply from Online Designs

Thankyou so much Alex! You're honestly so lovely to work with :)


Rated 5 out of 5 stars

Website improvement

I initially went to Online Designs for help with improving my website and for their ‘Website SEO and Overview Combined Report’.
The initial website report was reasonably priced and very comprehensive. This alone will help anyone trying to improve their own website.
Kat re-vamped my website, which I had originally designed and built myself. I knew that it didn’t work very well on a mobile, but didn’t realise quite how dated it had become and I had certainly lost interest when it came to SEO and keywords!
Online Designs took my website from a very basic D.I.Y job to a much more professional-looking site. Kat worked with me and appreciated my design input rather than just assuming control and she was an absolute pleasure to work with. Emails were answered promptly in a very friendly manner and anything that I asked for was done almost immediately.
For all the above reasons, I wouldn’t hesitate to recommend Online Designs to anyone needing help with their website and their ongoing web management plan.

Date of experience: 18 September 2023


Rated 5 out of 5 stars

The best web design company!

I have worked with Kat and Shaun for many years through a few different companies and many rebrands and they have only ever given a first rate, timely, professional service. They listen to what to you need for your company and what message you want to portray. They do not talk down to you but offer advice when it is needed and become part of your team. I cannot reccommend them highly enough and I will only ever use them to design and manage my websites. A great company to work with!

Date of experience: 27 July 2022


Rated 5 out of 5 stars

Website re-design

I have gone through a web design review with online designs, the work that they have carried out has been fantastic. The new design fits in with my branding which I hadn't noticed was missing from my original website. The process has been so easy and I have also signed up for one of the monthly packages because I was so impressed with the work carried out. I am now able to handle bookings direct from my website. I can not recommend their services highly enough.

Date of experience: 28 March 2023


Rated 5 out of 5 stars

We use Online Designs for our charity…

We use Online Designs for our charity web site, Second Chance Akita Rescue, and couldn’t be happier with the service they provide. They designed the site exactly how we wanted and their ongoing support is excellent.

Date of experience: 22 February 2023

Reply from Online Designs

Thanks Kevin, I appreciate that!


Rated 5 out of 5 stars

Simply the Best!!

Having taken the plunge on getting help with my website I was let down by a big name company, who just couldn't deliver what I wanted. It was the best thing that could have happened because I then got in touch with Shaun and Kat!! Honestly, the best people to deal with. Nothings ever a problem and they are always very prompt at delivering my requests - big or small. Absolutely amazing service and just nice people.

If you need online help, do not look elsewhere!

Date of experience: 17 August 2022

Reply from Online Designs

Thanks so much Allan!


Rated 5 out of 5 stars

A delight to work with...

I've had websites done by Online Designs for two companies I'm involved in, and I've recommended them to so many other people I've lost count! If like me you've had a nightmare with other web designers in the past (not listening to the brief, not making requested changes, making unrequested changes, talking gobbledygook!) then Kat and Shaun are a breath of fresh air. If part of the design is better not changed, rather than just not changing it, they will actually explain why it's a bad idea - in plain English too!

If you want a great looking, highly functional website in a style which suits your business and doesn't break the bank I cannot recommend them highly enough. Plus if you need something out of the ordinary (we had specific requirements for what we needed a ticketing app to do), they will go away and research it and come back with solutions. An absolute delight to work with.

Date of experience: 28 March 2023


Rated 5 out of 5 stars

I’ve worked with these guys through two…

I’ve worked with these guys through two businesses now, and the dreaded lockdown. I wouldn’t hesitate in recommending them to anyone. I’ve now moved to Dorset and still use them to this day. Helpful, informative, inventive and friendly. Thankyou guys! X

Date of experience: 23 February 2023

Reply from Online Designs

Thanks Naomi, that is so lovely! We love working with you x


Rated 5 out of 5 stars

Online Designs look after my company website, email and IT support as well as some of my customers.

I use Online Designs for my own company's website design, support and domain management, email support and Microsoft support, and have done for years. Kat and Shaun have always been brilliant when I needed them for support for when IT things have gone wrong, thankfully very rarely. But when it has happened, speaking to someone local and friendly, especially at my basic level, is always brilliant! I also run a Marketing Company myself, and have recommended Online for website design and other services to my own customers. Having that human and local touch is very important I think, and sadly lacking in other companies, but very much alive with Online Designs. Long may the relationship continue.

Date of experience: 25 January 2023

Reply from Online Designs

Thanks Dave, it's been lovely working with you all these years.


Rated 5 out of 5 stars

Bye, bye, frustration!

Fed up with trying to resolve a website issue on my own, I reached out to Kat for help. Communication was prompt, issue resolved quickly and value for money.very happy with my experience and would definitely choose this company again.

Date of experience: 15 January 2023

Reply from Online Designs

Thanks Jane. I enjoyed troubleshooting and fixing your website! Hope to work with you again soon.


Rated 5 out of 5 stars

Davies Stone Garden Buildings website

Amazing company to work with, Kat really understood what we were trying to showcase and created a beautiful website that I couldn't be happier with!

They were also easy to work with, friendly and communicative! 5 stars!!!!!

Date of experience: 10 August 2023

Reply from Online Designs

Thanks so much for the lovely review! We really enjoyed this project and can't wait to see how the next few months go!


Rated 5 out of 5 stars

What I received was even better than what I described

Kat and Shaun helped me think through what I wanted from my website with some simple questions and follow on discussions. They then delivered what I really wanted but hadn't mentioned in a timeframe that suited me.

Date of experience: 22 February 2023

Reply from Online Designs

Thanks John, much appreciated.