The Proven Principles Hospitality Podcast
Hosted by: Adam Knight
Welcome to The Proven Principles Hospitality Podcast! This is a show aimed at demystifying the inner workings of hotels and sharing insights on the skills needed to be successful in any customer service focused business.
You’ll find interviews with hospitality industry experts and individual shows that break down the tools, tips and tricks that the best run hotels use everyday, all hosted by Adam Knight, Principal at Knowing Hospitality.
Available on All Podcast Apps
Listen and Subscribe
Want to Be a Guest on The Proven Principles Podcast?
Do you work in the hospitality industry and are you doing something interesting or unique?
Do you have years of experience and insight that others may learn from?
If so, you might be interested in being on a future episode of The Proven Principles Podcast.
Contact us and we'll be in touch!
The EX is Employee Experience and CX is Customer Experience. This conversation centers much more on the employee experience and how focusing efforts here will almost certainly take care of the CX part of your business.