3. Grandparent scams
A popular scam directed at the older generation is the grandparent scam, where an imposter calls pretending to be the victims’ grandchild or someone holding the grandchild hostage. They demand a ransom in return for the grandchild being let go. Often, the grandparent immediately transfers the money to make sure their grandchild is safe before they realize it was a scam. Reports have found this scam makes the most money on average for the scammer—nearly $9,000.
What to do: If you receive a phone call like this, the first thing to do is try to remain calm. While the thought of a grandchild being in trouble is frightening, it is important to confirm the situation. Before you send any money, try calling the grandchild or the parent directly to see if they are in trouble. If you discover that the call is a scam, report the phone number to your local police. If you do send money and later discover the fraud, file a police report.
4. Phishing and telemarketing scams
More generally, elderly people are often victims of various phishing and telemarketing scams. Whether they are via email or over the phone, these scams usually ask victims to share personal information such as name, address, birthdate, banking information, and more. The scammers can then use this information to impersonate the victim or steal funds. Elderly people who are not comfortable with the computer may be quick to click on malicious links that download malware or expose information.
What to do: If you receive a phone call asking for personal information, think twice before sharing. If you are unsure, hang up and call the institution directly. When using email, do not click on any links or open attachments in an unsolicited email. Even if you think you know the sender, think twice before you click. If you are concerned about a loved one being scammed, educate them on how to check emails for fraudulent links.
The first step in protecting yourself is understanding that these scams exist. Awareness allows you to think twice before taking action on a phone call or email. If you believe you may be a victim of a scam, confide in a family member or friend you trust. You should contact your local law enforcement as well. Remember, these scams are designed to trick you, so do not be embarrassed.
If you care for a loved one that you think may have been scammed, approach the topic in a calm and understanding way. The victim may feel defensive or embarrassed, so it is important to be mindful. Again, contact law enforcement and the victim’s bank if any money was moved. Be sure to share some of the common scams with them as a preventative method.