Hey Rosebuds!,

I wanted to check in and see how you were doing in light of the recent coronavirus outbreak updates.

I wanted to assure you that the safety of my team and clients is paramount to me at Basia Rose Designs . I’m staying updated on the latest information from the CDC, the WHO and local and state authorities; acting responsibly by avoiding travel to outbreak hotspots; practicing good hand hygiene—and last, but not least—working from home more when it makes sense. 

So what can you expect in the coming weeks?

As the coronavirus situation unfolds across the country and containment efforts in our area become more aggressive, I’m moving all 30 minute consultations to a video or phone call. I will not start any NEW projects until after April 18th, 2020. Additionally, I’m limiting my attendance of large in-person events. If your order is in the process and your fitting is coming up within the next couple weeks, I asked that you come to your fitting alone for your service. This is not only for my safety, but yours as well.

Rescheduling for upcoming fittings is required IF

• You've recently traveled out the country
• You have symptoms of: cough, sneezing, runny nose, fever

You will be declined of service if any of these symptoms are noticeable. All fitting must be done at the office, no deliveries.

For any reason that you need to reschedule between now and April 18th, you will not lose out on your deposit but will still be responsible for your remaining balance.  (There is still a strict policy of no refunds.)

I’d love to discuss making alternative arrangements with you and confirming a fitting time. I’m looking forward to finding a solution that works best for the health and safety of everyone. Feel free to respond to this email.

Thanks,

Basia Spencer

Head Designer/ Owner