Issue Number 9

July Update

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Physical visits

We were hoping to post an update regarding physical visits today. However, we have not yet received an update from our Local Authority to inform us if the restrictions are to be lifted from the 19th of July.

 

We will ensure to update everyone via our website once we have received an update.

Unplanned Visitor!

We recently had an unexpected visitor to our Manager's window the other day.

 

We tried to explain to this visitor that it could only come in if it could take a Covid test or prove that it was negative, but unfortunately neither was to hand.

 

It tried to come in to the Home, as it thought a quick pod visit wouldn’t do any harm, but we explained that others had already made appointments through our booking system and we couldn’t allow anyone to just walk in.

 

So to ensure that you are not on the outside looking in, please use our booking system for all of your visits.

 

P.S – the owner turned up shortly after the below photo and off it went to its home. Unfortunately it left with ruffled feathers!

Digital Care Plans- Pilot

We are currently piloting the use of digital care plans on one of our Lounges, with the aim of expanding this to all of our Lounges if the pilot is successful.

 

Currently, we are getting all details logged onto the system and will be able to begin using the system within the next few weeks.

 

By doing this, our goal is to continue improving the level of care provided, improve oversight and enable our staff to spend more quality time with our residents.

 

We will post an update in our next newsletter to keep you all informed of the progress.

Thank you once again for joining our mailing list. We hope to see you all again soon and stay safe!

112-114 Radcliffe Rd, Haulgh, Bolton BL2 1NY, UK
01204 396641

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